Premiumcards.net relaunched a 3rd website revision on July 25th 2008. The new launch came as an improvement to a great customer service oriented company. The 1st 2 designs were bold and uncommon, but lacked a user friendly approach. "Too much information about nothing I need to know" said one PremiumCards client. I love the quality of the print and the turnaround times, even the shipping is reasonable, she says. It was our duty to make the site better.
Most printing companies online have a strong marketing campaign and tons of money to throw away at it. That isn't what we are all about. Number 1, we don't have tons of marketing money. Believe it or not, we stick to the old school way of doing things right now and that's simply providing a great service to each and every client that comes our way. There is a sample kit we send out to people who request it. The sample kit is very simple, no huge sample books or fancy mailing envelopes or folders, just samples of what we sell, that's it.
Doesn't reliability stand for anything these days? Our researchers go from one site to another reading about what people have to say about us and other online printing companies. It seems that a lot of people are complaining about reliability and quality. These larger print corporations have some bad reputations for being late, unreliable and sub-quality producers. Maybe they figure that the quantity of unhappy people is much less than the happy ones. My question is, are you willing to take that chance when you have an important meeting or function to attend? Will you have enough time for a reprint when you business cards come out bad. Remember that in order for a reprint, you will need to send those cards back for the printing company to see the problem, they just don't reprint. Oh, didn't it take like 2 - 3 weeks for you to get your cards from that BIG company too?
One thing is for sure with us, we put our heart and soul into the work we do and EVERY CLIENT is our ONLY CLIENT. When we work with you, you get 100% of our attention. We don't care how small an order or how often you make a purchase, you will ALWAYS be important to PremiumCards.net. Looking forward to serving you!
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